The first of three learning session events for demonstrator teams was held on Thursday 6 October 2016. The aim of the session was to:
- create the opportunity for teams to meet with other demonstrator site teams
- find out about the different units and build connections
- learn about Experience Based Co-design, explore how this might work in the units, what support would be available and
- start to think about local stakeholder engagement.
Who was there?
There were representatives from all 3 demonstrator units with a really good range of professional groups including:
- Staff nurses
- Senior Charge Nurses
- Nursing Assistants
- Healthcare Assistants
- Allied Health Professionals
- Improvement Advisors
- Medical staff
- Specialist Palliative Care Nurse
- Healthcare Chaplin
- Activities Co-ordinator
- Consultant Psychiatrist
- Deputy Charge Nurses
Teams spent the morning getting to know each other and meeting teams from the other wards. Each of the demonstrator teams gave a short presentation about who they are and the improvements already made within their wards, including their aspirations for this improvement programme.
In the morning session, teams were asked how they were feeling about the improvement journey ahead and here is what they said:
“Good to meet and network with other demonstrator sites”
“Good venue, well facilitated, good networking”
“Enjoyed hearing from other sites”
The Healthcare Improvement Scotland team included some of the Focus on Dementia team as well as Diane Graham, Improvement Advisor in the Person Centred Health and Care Team who is leading the national testing of Experience Based Co Design (EBCD). The teams were introduced to EBCD and joined in some practical exercises to try out some of the tools – more information about EBCD can be found on the Kings Fund Website. Feedback from the teams was positive and included:
“Excellent introduction to EBCD”
“Really liked learning about EBCD”
In the afternoon, teams had time to reflect on the morning’s discussions and talk within their teams about how they could start using EBCD within their ward. Each team devised an action plan with timelines and are currently working towards these. Some of the actions included:
- Setting-up a steering group
- Feeding back to the wider teams about the event and EBCD
- Putting posters up in ward area to try to involve patients, families and carers
- Holding a local engagement event
68% of people who attended completed evaluation forms after the event and the Healthcare Improvement Scotland team are using the feedback to try to improve subsequent learning sessions…it was important to people attending to have the opportunity for more networking with other demonstrator sites and a venue where the sound can be maximised. Not to mention some food on arrival!