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Please do not

Please do not

Getting on the bus I read the sign
PLEASE DO NOT ABUSE THE STAFF.

I sit on a seat by the window
while outside people hurry

on their way to work
where they will not be abused.

I have just finished my shift โ€“
WHO THE FUCK DO YOU THINK YOU ARE?

YOU ARE UGLY AND STUPID.
BITCH I HATE YOU!

and words I wonโ€™t repeat
still ringing in my ears.

My work model tells me
I must write in my report

Today the client has struggled
in their commitment to non-violent language.

On busy pavements people hurry
going to work in offices and shops.

In my head the verbal sticks and stones
turn and clatter, and sometimes

they hurt, they hurt.
Even so, I love my work.

PLEASE DO NOT ABUSE THE STAFF.