In the past this has been used to help business leaders to transform the way customers experience their products, services and brands through the use of mobile, social, cloud and advanced analytics technologies and to move away from transactional experience to deliver innovative solutions. \u00a0Labs have been used previously by public and private sector service organisations to improve and innovate service provision. For example, they have been used by Philips<\/a> to test product or technology innovations. They have also been used in NHS Grampian, Highland and Islands Enterprise (HIE) and Lab for Living <\/a>as a means for testing healthcare innovations and by Deep Sight<\/a> and Glasgow School of Art<\/a> for testing design innovations.<\/p>\n
We asked practitioners to pitch ideas to be tested within a lab environment and after careful deliberation we are now working with Day Care Centers in South Lanarkshire<\/strong> who are moving to an outcomes focused self directed support provision model, and with Positive Prison Positive Futures<\/a>\u00a0and Her Majesty’s Perth Prison<\/strong> who are developing mentoring training with prisioners and prison staff.<\/p>\n
Testing how day care center staff will work using an outcomes focused approach with individuals when detailing a persons support plan<\/h1>\n
Establishing and testing a Code of Conduct for prisoners and prison officers to work together as colleagues to provide peer mentoring support<\/h1>\n
<\/a><\/h1>\n
Positive Prisons Positive Futures (PPPF) aim to reduce offending in Scotland. They seek to do this through a number of processes, one of which is through the introduction of peer mentoring in Scottish prisons. Currently prisoners are provided with \u2018listener schemes\u2019 and \u2018peer tutor\u2019 support whilst in prison. However, they are provided with little support to help them plan for their release through development in cognitive life-skills such as assertiveness, self-esteem, communication and so on. Furthermore, prisoners are not currently supported to become peer-mentors for other prisoners within this environment.<\/p>\n
PPPF are currently working with HM Perth Prison to provide peer-mentoring training that will \u00a0enable \u00a0prisoners and prison officers to work together as colleagues to provide in-house, mentoring support. IRISS will be working with PPPF and HM Perth Prison to develop an innovative approach in which prisoners and prison officers can co-produce a suitable code of conduct that will inform and guide how they provide peer mentoring. This will clearly establish the boundaries, roles and responsibilities of all those involved in the peer-mentoring . During this process prisoners serving short (<4yrs) and long-term (>4yrs) sentences at HM Perth Prison and prison officers will be invited to participate in two co-design sessions in which they will have opportunity to develop a clear code of conduct for working together in the capacity of peer-mentors. This will be the first time that prisoners and prison officers will be working alongside one another as colleagues with an equal voice.<\/p>\n
The Lab will then provide a safe space for these groups to test \u00a0this code of conduct in practice through a series of scenarios developed by PPPF and IRISS. Through this process we will also be able to test how prisoners and prison officers can become confident in working together in future. It is planned that, off the back of the Lab process with IRISS, \u00a0PPPF will then take this approach and apply it more widely in the context of other Scottish prisons.<\/p>\n","protected":false},"excerpt":{"rendered":"
First of all, what is a social service lab? A Lab is a fancy name used to describe a method of innovating and improving services using a day-long experiment. The experiment is conducted in a \u2018lab\u2019 that is created to imitate natural surroundings, or even better – the lab is held in natural surroundings. Labs … <\/p>\n
Continue reading “Social Service Labs at IRISS”<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":""},"categories":[1],"tags":[11394,11574,11579,11582,11572,6505,11583,11575,11578,11573,85,11577],"_links":{"self":[{"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/posts\/290"}],"collection":[{"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/comments?post=290"}],"version-history":[{"count":0,"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/posts\/290\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/media?parent=290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/categories?post=290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.iriss.org.uk\/innovate\/wp-json\/wp\/v2\/tags?post=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}