How do you deliver compassionate care?

This year, Iriss is working with different project partners in Scotland to build an evidence base that bridges the New Health and Social Care Standards with practice in the social service sector. The first part of this project focuses on working with stakeholders that support or provide care at home services.

We need your help

As part of the project, it is essential that we hear from people throughout the sector about their experiences of working with the new standards.

We are especially interested in gathering good practice examples of what a human rights approach to care should look like.

To do this, we need your support.

Though the project is initially working with care at home services, we are keen to hear from all different types of services and support across Scotland. 

Do you or your organisation have examples of how to approach care and support from a human rights perspective? How do you consider the following principles when you are delivering care?

  • Compassion
  • Dignity and Respect
  • Inclusion
  • Wellbeing

We are particularly interested in what a compassionate approach to care looks and feels like for both the person receiving the care and the people delivering it.

We are open to what format the examples come in, but it would be great to have some quotes or a description of the experience – including what sort of things the staff do to make sure that the care that they deliver is considered compassionate.

Any examples can be emailed directly to Ali and will be shared with the rest of the sector in March.

If you would like to find out more about the project or to share your experiences and knowledge with us, please contact:

Ali Jones

Project Manager

Iriss

ali.jones@iriss.org.uk