Social Services Expo and Conference 2014

On Tuesday 18 March 2014, people from social services organisations across the public, voluntary and independent sectors, as well as individuals who use services and support in Scotland, came together to mark World Social Work Day at the second Social Services Expo 2014, which was held at the Edinburgh International Conference Centre.

Thank you to everyone who took part and to all the people and partner organisations who made such a wide range of contributions!

The event highlighted the range of social services and supports available across Scotland and showcased some of the effective, innovative and collaborative developments that are happening. Presentations from the day are available on the SSEC 2014 page.

Some feedback comments:

The event had a really good vibe, good flow and the content was varied, informative and insightful. Really enjoyed Francesca’s performance at the end

The day was well structured but not formal which I really appreciated, enjoyed the fluidity of the day.  Was my first time attending and found it very valuable

Really well run day, in a great venue and a real buzz about the event

Learned something from all the workshops I attended

Of course we are also grateful for the feedback we received which was not so positive – in regard to some of the content, timings, difficulty of getting into sessions etc. – and we will definitely learn from these comments and take up the many useful suggestions for any future events.

Information on the 2013 event is also available.

SSEC 2014 – Resources

Sessions 10.25-11.10am

Co-production of dementia services in East Dunbartonshire (S41)

Co-production is essential in meeting citizen expectations, responding to demographic developments and making better use of personal and social assets at a time of pressure on public budgets. East Dunbartonshire partners are working with people with dementia, their carers and the local community, as well as service providers and commissioners to explore innovative co-production approaches for improved wellbeing. The project seeks to facilitate radical culture change across traditional boundaries. Contributed by: Joint Improvement Team & Paula Brown – East  Dunbartonshire Council

Enhancing community connections for older people (S2)

Session that highlights the key principles for health and social care practice that have been shown to enhance older people’s independence and social connectedness. People with more social connections are likely to experience better health and wellbeing and to remain independent for longer. A key aspect of prevention for older people is, therefore, enhancing community connections. Contributed by: IRISS and Irene Weeden, Development Officer for Moray Council

How effective research can support policy and practice developmnt (E17)

Session on the work of CELCIS’s Permanence and Care Team (PaCT) whose role is to support local authorities in improving permanence process and practice for looked after children. Contributed by: CELCIS

Social Services Knowledge Scotland: more than a website (E27)

Session on the wealth of evidence-based practice, research and learning resources available on the SSKS website that is led by Scottish Government, NHS Education Scotland and the Scottish Social Services Council. SSKS is a valuable asset for the health and social care workforces helping to support their practice and learning. Contributed by: NHS Education Scotland

Co-design: making information about SDS easy (S5)

Watch the final version of Pick ‘n’ Mix animation – a fresh and exciting way of describing self-directed support. Co-design in the Pilotlight project has been so powerful in creating this accessible information campaign, now included in the SDS user guidance. Contributed by: IRISS

Sessions 11.15-12.00pm

All together now (E37)

Session on ‘All Together Now’, the ILiS co-production toolkit endorsed by the Cabinet Secretary for Health and Wellbeing and the head of NHS Scotland. It focuses on involving disabled people in equal relationships and power sharing around policy making and service design. Contributed by: Independent Living in Scotland

Fostering innovation: a shared learning experience (S8)

In partnership with IRISS, Dr Darren Levine from the Social Services Department, the Regional Municipality of Durham, Ontario, Canada presents a session focusing on fostering innovation in a social services context. It draws on themes of leadership, organisational culture and will share our experiences and lessons learned. Contributed by: IRISS

Integrated community teams (S42)

Joint working in community teams has developed across Scotland and across a range of care groups over a number of years. This workshop shares the learning from an award winning integrated team and explore some of the key, common messages for practice. It highlights challenges in developing the workforce, mainstreaming the approach and spreading this to other localities. The team outlines examples of successful outcomes in the context of health and social care integration. Contributed by: Joint Improvement Team & South Lanarkshire Partnership

SDS quiz: providers and personalisation (S14)

C-Change Scotland share their experience of applying creative person-centred planning approaches. Carr Gomm’s ‘Community Contacts’ works in partnership across a spectrum of social care organisations. It aims to raise awareness of SDS in Argyll and Bute and support people to make informed choices. Volunteers form part of the new team and ‘walk alongside’ prospective users of SDS, helping to make the right choices at the right time. Contributed by: CCPS

SDS as the Act goes live (S14)

C-Change Scotland share their experience of applying creative person-centred planning approaches. Carr Gomm’s ‘Community Contacts’ works in partnership across a spectrum of social care organisations. It aims to raise awareness of SDS in Argyll and Bute and support people to make informed choices. Volunteers form part of the new team and ‘walk alongside’ prospective users of SDS, helping to make the right choices at the right time. Contributed by: CCPS

Contribution analysis: A recipe for understanding impact (S4)

Presentation from a workshop designed to ‘try out’ Contribution Analysis (CA) as a method for understanding and measuring impact. It showcases the key steps of the CA approach, and models its use on a small scale. It includes some reflection from IRISS on the journey thus far. Contributed by: IRISS

Professional identity for social workers – what is it and how can it be strengthened? (E8)

Session that explores current research projects around professional identity and a project currently underway for the Scottish Social Services Council on newly qualified social workers. How do we develop and strengthen the identity of social workers in Scotland? This exploration, important in the light of health and social care integration, would benefit from the contributions of a wide range of participants as well as benefitting social work students, practitioners and managers. Contributed by: Glasgow Caledonian University

Scottish Gypsy Travellers: the last bastion of respectable racism? (S32)

Workshop that looks at the role of social work and the regulatory bodies in tackling discriminatory practices towards this community. It raises awareness of the history and culture of this community and how this has led to their marginalisation. Contributed by: SASW & Ken MacLennan, SW and community Activist, Shamus McPhee, community activist, linguist and artist

Self-directed support for care leavers and other vulnerable young adults (E26)

Session that looks at innovative approaches within community-based dementia support services which are available in the North Ayrshire area, the main provision is a community based dementia support service which is free, other services also include residential respite in a purpose built resource centre. Contributed by: North Ayrshire Council

Sessions 12.05-12.35pm

Dementia services in North Ayrshire (E24)

This session looks at innovative approaches within community-based dementia support services which are available in the North Ayrshire area, the main provision is a community based dementia support service which is free, other services also include residential respite in a purpose built resource centre. Contributed by: North Ayrshire Council

Application of the SPECAL approach in a home care environment (E23)

Information about the SPECAL® approach used to promote individualised and consistent care and support for people living with dementia in their own home. Contributed by: The Good Care Group

Workforce data: supporting local and national workforce planning (S23)

This workshop will introduce participants to the new workforce data site which holds information on the social services sector’s workforce throughout Scotland. It gives an overview of the data available and how to access it and also point participants in the direction of similar useful data sites providing information on population and service users. Contributed by: Scottish Social Services Council

Journeys back into employment (E31)

Individuals explain how the Supported Employment model has made a difference in their lives. Evidence-based and putting people at the centre, the model is effective in delivering sustainable employment opportunities for people living with a disability. Contributed by: Scottish Union of Supported Employment

Sessions 13.10-13.55pm

Youth justice and mental health (E20)

Session that explores innovative use of technology by voluntary sector organisations. Carr Gomm uses individualised software to empower people with disabilities and communication impairments. ‘Click Go’ enables people to direct all aspects of their support and manage their own social care budget. Includem uses current accurate data to deal with risk in front line services sensibly, not to become risk averse and to achieve best outcomes for the young people it works with. Contributed by: CCPS

Delivering JRF’s A Better Life in Scotland (S6)

A Better Life was a five year programme led by the Joseph Rowntree Foundation which explored how  older people with high support needs can have a good quality of life. This session will look at what the findings mean for current policy and practice in Scotland. Jointly presented by Alison Petch (IRISS) and Imogen Blood (Imogen Blood and Associates).

Putting self-directed support at the heart of older people’s care (S20)

Workshop to share learning from Scottish Care’s ‘People as Partners’ project around providers’ journeys to re-design their care and support to meet the challenges of greater individual choice and control through self-directed support. You will hear about what self-directed support means for older people who use care services and explore practical issues including staffing, recruitment, adult safeguarding, user and family involvement, personal outcomes. Contributed by: Scottish Care

Technology and innovation in the voluntary sector (S15)

Session that explores innovative use of technology by voluntary sector organisations. Carr Gomm uses individualised software to empower people with disabilities and communication impairments. ‘Click Go’ enables people to direct all aspects of their support and manage their own social care budget. Includem uses current accurate data to deal with risk in front line services sensibly, not to become risk averse and to achieve best outcomes for the young people it works with. Contributed by: CCPS

Storytelling in practice (S3)

A presentation about personal stories of people who access services and support can be used to improve practice and facilitate person-centred working. Prue Thimbleby, Arts in Health Coordinator from ABMU University Health Board in Wales tells us about her work generating and using digital stories. We will also learn how Prue collects stories and about the impact of storytelling on both storytellers and listeners. Contributed by: IRISS

Developments in criminal justice (S33) 

It’s a time of great change for criminal justice. The redesign consultation has chosen the 32 local authority configuration model. The sesssion explores how practitioners can help inform and support links with SPS in the new Community Justice Structure, and discuss topical issues in criminal justice social work. Contributed by: SASW

Integrated /co-located anticipatory support services for older people (E25)

Session from managers and front line staff about how to develop such a service, what its impact has been on improving outcomes for older people, the importance of GP practice participation, what the organisational/delivery challenges are and how differences in professional governance and statutory functions have been addressed. Contributed by: East Renfrewshire CHCP

Joint strategic commissioning: raising the bar (S43)

Joint Strategic Commissioning is at the heart of the Public Bodies (Joint Working) Bill. JIT has recently issued guidance on what Partnerships need to do in order to develop Strategic Plans that incorporate a Financial Plan, relating to all integrated resources, by April 2015. This session provides an opportunity to further explore the scale and scope of what partnerships are required to do to deliver on the opportunities and ambitions of integrated health and social care. Contributed by: Joint Improvement Team

Sessions 14.00-14.45pm

RNIB Scotland and Deaf Action: innovation in improving outcomes for people who have a visual or hearing loss (E12)

RNIB Scotland and Deaf Action are presently undertaking pioneering activity in three key areas which includes: Hidden Sensory Loss (Learning Disability, Stroke and Dementia); Ethnic Minorities; and Early Intervention Family Support. This workshop explores the Hidden Sensory Loss issues for people with complex needs and introduces the innovative Sensory Champion Training Programme which is being delivered across Edinburgh and the Lothians throughout 2014. Contributed by: RNIB

Living it up – telehealth and telecare (S44)

Involving the person at the centre of the decision-making process is a crucial tenet of Scotland’s ‘Living it Up’ Project, which is using co-production to shape the way that new technologies facilitate services, products, and information to support people to manage their long term conditions and wellbeing. This session offers information about how over 6,000 people have been engaged locally to date, and what the progress achieved so far means for the rest of Scotland. Contributed by: Joint Improvement Team & Scottish Centre for Telehealth and Telecare

Promoting Excellence: bringing dementia learning to life (S21)

Find out what’s in development and how the Promoting Excellence learning resources can be used to plan for and deliver dementia learning and development in social services. Contributed by Scottish Care and SSSC

Looked after young people at risk of offending: their experience of living in a mixed gender placement (E18)

Session that considers a recent research project looking at the issue of single-versus- mixed- gender placements in residential placement. It discusses the issues highlighted by young people, providing a useful insight into the factors that are important to young people, and factors that may need to be considered when selecting residential placements. Contributed by: Kibble

Self-directed support and integration – the challenges of embedding culture change (S27)

Workshop that is an opportunity to hear what’s been happening, to find out more about how you can shape this exciting work and to strengthen the influence of people who are supported by services and of frontline workers. Contributed by: Scottish Social Services Council

Early indicators of concern in adult care settings (E40)

Workshop that highlights the work done with the University of Hull to identify early indicators of concern in care settings which may, if unresolved, affect the safety and well being of residents. Further development has been undertaken to develop these early indicators into good practice guidance, which assists staff members and other relevant stakeholders to work in a preventative way and promotes good partnership working. Contributed by: Dundee City Council

Current issues from social work practice (S34)

Advice and representation around professional practice issues is an important part of the BASW UK offer to members. Our Officer for Scotland reflects on, and discusses with workshop participants those areas of practice which frequently dominate requests for support, and what can be done to prevent and/or deal with dilemmas or challenging situations. It also draws on UK practice across the nations, highlighting differences and similarities. Contributed by: SASW

Introducing the community portal – CareNA (E22)

CareNA is a unique and ground-breaking approach that brings together service users, carers and providers to facilitate service user choice and control. This innovative website www.carena.org.uk was launched recently and is receiving significant interest and attention. Within six months, over 130 providers had registered and over 300,000 ‘hits’ were made. It has been nominated for a COSLA Excellence and Digital Entrepreneurial Award. Learn how it provides quick access, facilitates choice and control, supports co-production and encourages a demand and outcomes led approach. Contributed by: North Ayrshire Council

Quality, grades and the voluntary sector workforce (S17)

The voluntary sector consistently receives higher Care Inspectorate grades than the statutory and private sectors – how does it do it? Cornerstone explains how it uses its own Outcomes Quality Framework and Quality Appraisal Process to develop, monitor and improve the quality of personalised services across Scotland. Key has set up TAG, a separate charity, to develop user involvement and participation. Contributed by: CCPS

Sessions 14.50-15.35pm

Making sure everyone is working together for children (S40)

The Care Inspectorate have commenced an innovative and holistic approach to inspections of services for children across Community Planning Partnership areas. Four pilot “Joint Inspections” have been carried out, with others underway. The Expo coincides with the publication of a report independently evaluating the pilot inspections. This will be of significant interest to all children’s services providers and wider CPP partners and this session will offer an opportunity to discuss this development. Contributed by: Care Inspectorate

Putting it into practice: research, knowledge exchange and knowledge mobilisation (S45)

There have long been concerns in social work about the gap between research and professional practice. This workshop highlights the issues involved in developing evidence-informed practice in social work and social care. It outlines current developments across a range of Universities which exemplify the effective mobilisation of research into practice. Contributed by: Scottish Universities Social Work Education

Creative options for care at home (S22)

With SDS we’re at a crossroads in care, with the opportunity to transform the experiences of people with support needs throughout Scotland. The result should be greater choice and flexibility in what services people receive. This session shares how Home Instead Senior Care and The Good Care Group work creatively and collaboratively to help older people continue to live safely in their own homes. Contributed by: Home Instead Senior Care & The Good Care Group

Champions of self-management in care (COSMIC) (E30)

Session to demonstrate how the innovative approach of creating ‘Champions of Self-Management’ results in empowered individuals who know what support and services are required for supported self-management to be effective. It will provide participants with the opportunity to test out freely available resources for their own use. Contributed by: Chest, Heart & Stroke Scotland. Contributed by: Scottish Social Services Council

Apprenticeship Frameworks and Certificate of Work Readiness (S28)

Provides information about the Apprentice Frameworks and the Certificate of Work Readiness and Technical Apprenticeship Framework. Contributed by: Scottish Social Services Council

Newly qualified social workers: the transition from learning into the workplace (S35)

Workshop that identifies challenges, best practice, and support and supervision in the first year of employment. The profession loses new social workers, who are not able to make the transition, or are not enabled to do so, at great personal cost, but also at a significant cost to society. The session will take the form of a short introduction followed by discussion with participating social workers. Contributed by: SASW

Positive involvement of fathers in parenting (E35)

Research is consistently showing that the positive involvement of fathers in the upbringing of children is directly linked with improved childhood well-being. This session explores the characteristics of an effective service in supporting vulnerable families and in particular fathers. This discussion will be informed by research and will allow participants to explore the issues further with a view to improving practice and informing future research in this important area. Contributed by: Circle

Allied Health Professions as agents of change in reshpaing care (E33, part 1)

AHPs are uniquely placed in delivering outcomes for integration as  they already work across health, social care and the third sector. This workshop highlights some innovative examples of partnership working, poses questions and initiates debate. Key themes explored include how putting the person at the centre can improve the individuals care and experience and how self-management and enablement can empower individuals, families and carers. Contributed by: Scottish Government – Allied Health Professionals team

Allied Health Professions as agents of change in reshaping care (E33, part 2)

AHPs are uniquely placed in delivering outcomes for integration as they already work across health, social care and the third sector. This workshop highlights some innovative examples of partnership working, pose questions and initiate debate. Key themes explored include how putting the person at the centre can improve the individuals care and experience and how self-management and enablement can empower individuals, families and carers. Contributed by: Scottish Government – Allied Health Professionals team

SSEC 2014

Feedback from the SSEC 2014 event was very positive. People told us that they enjoyed the range of workshops, networking opportunities and creative activities. We have provided links to resources from the event, including the programme, photographs and tweets.

Resources from the Social Services Expo and Conference 2014 – includes presentations from workshops.

SSEC Programme 2014.

Information on poster presentations.

Photos from the event.

Tweets from the event (#SSE2014)

 

Feedback comments:

The day was well structured but not formal which I really appreciated, enjoyed the fluidity of the day. Was my first time attending and found it very valuable

As an exhibitor, it was great to have delegates around all day.  The usual conference format is more all or nothing. Although that meant I didn’t see any of the sessions myself, in this instance this was outweighed by connecting with more people at my stall

Really well run day, in a great venue and a real buzz about the event

Learned something from all the workshops I attended

Particularly enjoyed the session about failure, and not allowing that fear to stop us from trying something new

The workshop by IRISS on the use of storytelling in health and social care was very powerful

The event had a really good vibe, good flow and the content was varied, informative and insightful. Really enjoyed Francesca’s performance at the end

I thought it was great.  Really really good.  I can hardly fault it actually!

 

SSEC 2013

Feedback from the SSEC 2013 event was generally very positive. People told us that they enjoyed the range of presentations, workshops and networking opportunities. We have provided links to resources from the event, including the programme and photographs. Some comments from attendees are also provided.

Resources from the Social Services Expo and Conference 2013 – includes presentations from workshops.

SSEC Programme 2013.


Photographs from the Social Services Expo and Conference 2013
.

Attendee comments on the Expo 2013 include:

The variety of choice for workshops and exhibitors was excellent and I felt that you were spoilt for choice.

I have been to a number of similar events over the years and found the extensive choice of exhibitors really informative. Very good participation and highly interactive. Just what I wanted.

Wide range of services with well informed and passionate ‘real’ people to tell us about their service.

Great to get information about so many services and resources. Good quality written information to take back to the workplace. Great opportunity for networking and establishing links.

Resources from SSEC 2014 will be made available after the event.