Feedback is a Cycle

At the recent Primecare Dementia Design Meetings, we discussed feedback as a way for clients and carers to be part of staff supervision.

We decided that feedback wasn’t a one-way system, but actually it’s really important for individuals and their families to know and understand what is being done as a result of their feedback.

An example of a feedback cycle can be seen in this imagined service story:

 

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