Feedback is a Cycle

At the recent Primecare Dementia Design Meetings, we discussed feedback as a way for clients and carers to be part of staff supervision.

We decided that feedback wasn’t a one-way system, but actually it’s really important for individuals and their families to know and understand what is being done as a result of their feedback.

An example of a feedback cycle can be seen in this imagined service story:
service story feedback

 

Leave a Reply

Your email address will not be published. Required fields are marked *