It’s Time to Walk the Talk – Making Co-Production the Way Scotland Works

Yesterday I attended the 4th National Co-Production Conference in Glasgow’s Royal Concert Hall. I was joined by colleagues at IRISS and Hot Chocolate (who are involved in IRISS’s Relationships Matter project).

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This event was hosted by the Scottish Co-Production Network:

The Scottish Co-production Networkis free and open to anyone who is interested in co-production in Scotland. As a member of the network, you will be invited to learning events, network meetings and be able to take part in discussions and information sharing on the website. In order to ensure the network is effective in developing practice around co-production in Scotland, members are encouraged to contribute to the network by sharing their learning and experience through the online discussions, attending meetings and sharing useful information and case studies.

If you would like to join the network you can sign up here – it’s free and only requires basic information.

Across Scotland people and communities are continuing to work with local services to achieve positive change through co-production. This event sought to bring it all together, allowing delegates to learn from each other and plan for the future.

It was an energetic and inspiring event with evident passion for change from the people in the room.

Welcome

Screen Shot 2015-05-13 at 11.13.49The day started with a welcome from Catriona Ness (co-chair of the network) who set the scene for the day by discussing the importance of involving people who use services if we are to make positive changes in Scotland!

This was followed by discussion from Fiona Lees (Chief Executive East Ayrshire Council) about positive examples of how co-production approaches are working locally with great outcomes.

There was a buzz in the room and everyone was clearly excited about the possibilities as they went to their first workshop.

Workshop 1 – What Can Scotland Learn From International Approaches to Co-Production: What to do and What to Avoid? – Governance International

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The first workshop I attended was facilitated by Tony Bovaird of Governance International.

In this session we were split into 8 groups to explore key questions around co-production and share learning amongst our groups.

Some of the topics we explored, and may be useful for you to consider in your own work,  were:

  • Do we have more power as a group to collaborate and co-produce? Is this due to more confidence when working as a group?
  • Which of the “four Co’s” [co-commission; co-design; co-deliver; and co-assess] are strongest in our areas?
  • Is the focus of co-production right? How can we get the best feedback on citizen priorities?
  • What tools have you used to successfully co-design in your area? How have you found the right people for co-design?

Discussion in our group focused on a need to move from just co-designing to also co-assess and involve people who use services throughout our work as equal partners – not just in one of the four “co” phases.

Facilitated Debate

Following this session we had a facilitated discussion from Gerry Power (Deputy Director, JIT) about the frustrations we all face when working together on co-production projects.

Common themes included: fear; money; time; only working with those who are already ‘converted’ to the idea of co-production; not being able to engage the “unusual suspects”; undervaluing people’s skills and expertise.

Lunch

Following this session, it was time for lunch were I was pleased to catch up with a number of people who had been involved in IRISS’s Plan P, Hospital to Home and Experience Labs projects. It is encouraging to see they are all continuing to embrace co-production!!

Comedy

After lunch we were in for a treat with a hilarious session from Gillian Grant from Universal Comedy. It was brilliant, clever and funny! It was a pleasant surprise to be at an event that values this kind of input in their program! It was certainly well received by the delegates!CEzn4LbW0AAjnxJWorkshop 2 – From Patchwork to Supportive Net; Developing a Future pathway for Respite and Short Break Provision in Dundee

For my second workshop I wanted to learn from the work in Dundee by Animate who were discussing their evaluation of Dundee Carers Centre’s decision to provide short breaks/respite for adult carers in Dundee.

This was brilliant discussion about Dundee Careers Centre embracing the voice of their carers in deciding what ‘respite’ meant to them. We heard from one young woman whose ‘respite’ was a pair of waking boots that she can now use whenever the person she cares for is being cared for by someone else. She spoke with passion of the difference this had made for her as she can keep benefiting from them in a way that a standard one day trip wouldn’t have allowed.

We spent the second half of the session discussing all the people involved in co-designing a service of our choice. With my suggestion, the table I was at chose to explore the pathway from hospital to home for an unplanned admission.
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It was really useful to map all the people involved in the pathway and how the pathway would change if one person was removed – i.e. a carer, or district nurse for example. I found this process really thought provoking and useful and would definitely use it again with others.

Pilotlight

During the afternoon two of my colleagues at IRISS, Kate Dowling and Judith Midgley also presented a workshop about their project Pilotlight.

Pilotlight set out to lead thinking on designing better supports for people across Scotland. Pilotlight co-designed four pathways to self-directed support focusing on mental health, risk, self-employment and young people in transition. The co-design teams involved people who access support, unpaid carers, local authorities and support providers. Together they tested and refined a model for successful power sharing, produced tools and resources and developed solutions for the implementation of self-directed support.
Judith and Kate have created a digital resource to share their learning, resources and tools. In the workshop they introduced participants to this digital resource, focusing on the co-design methods and tools. They also facilitated some activities to let participants test out some of the tools and critically evaluate their use in practice.

Final Plenary

The day concluded with an overview from Dr Margaret Whoriskey (Director, JIT) and Sir Peter Housden (Permanent Secretary to Scottish Government). They spoke about the discussions and sessions from the day with hope for co-production in Scotland and the Network as a whole.

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Catriona Ness summarised the day with reference to Mother Teresa and the notion that, by all working on our own co-production projects, together we can make a difference in Scotland for the people who use and provide services.

We ourselves feel that what we are doing is just a drop in the ocean. But the ocean would be less because of that missing drop.

Mother Teresa

Thanks, Fiona (@fkmunro)

**You can read the Co-Production Network’s Case Study about our Hospital to Home Project on their website**

Creating Loving Relationships – Parenting across Scotland 2015 conference

On 12th March I was fortunate enough to attend Parenting Across Scotland’s 2015 Conference “Creating Loving Relationships” – don’t you just love the title?! – alongside colleagues from Hot Chocolate to present the Relationships Matter project I had been co-leading with Gayle Rice [*].

The PAS 2015 conference, Creating Loving Relationships, focused on relationships.

Increasingly, the importance of relationships within families is being recognised. Children don’t come alone; they come as part of a family, with complex and intersecting relationships. We need to recognise this, and support the whole family.

Being a parent isn’t so much a job as a set of intersecting relationships. Like all relationships, being a parent has its good times and its bad times, and most families will have times when they need some help. It’s important that the relationships between families and professionals are nurturing, and help families to forge loving relationships within the family.

**Charis Robertson (Assistant Director, Hot Chocolate) beautifully summarised the presentations throughout the day**

When arriving at the conference I was welcomed by an array of stands displaying how we can all work together to support young people in and leaving care. There was a general buzz of happiness in the air as people discussed the inspiring conference theme.

Screen Shot 2015-04-01 at 14.51.02The conference was opened briefly by Clare Simpson (PAS Project Manager) before she handed over to Fiona McLeod (MSP, Acting Minister for Children and Young People) to welcome everyone to the conference.

Fiona focused her discussion on the need to support families (and Dads!) to provide loving relationships so that Scotland can become the best place to grow up for children.

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“We want Scotland to be the best place to grow up
we’re gathering the evidence of what works so that children have the best chance” Fiona McLeod (MSP).

Following Fiona’s welcome we were in for a wonderful and inspiring presentation from Dr Suzane Zeedyk (University of Dundee) about “Our human need for love: why it’s a the problem and why it’s the solution.”

Screen Shot 2015-04-01 at 14.42.34This presentation was genuinely one of the most moving presentations I’ve seen and I’m sure I wasn’t alone with many people wiping their eyes throughout.

Suzanne spoke openly and honestly about the need for us to focus less on policy driven agendas and more on what matters to the young people that these policies are in place to support.

“I’m worried, worried that we care more about policies than relationships” Suzanne Zydeco

She raised concern for the ‘second skin’ developed by workers when working on difficult cases and the need for them to remember why they got into their line of work in the first place.

“Nurseries are scared to cuddle â€Șchildren in their care for fear of inappropriate contact. This needs to change!” Suzanne Zeedyk

Next Dr John Coleman (OBE, Research Fellow, University of Oxford) spoke about “New knowledge about the adolescent brain” and how, if we really want to be person-centred and meet the needs of young teenagers then we should start understanding what works best for them. For instance did you know that teenagers would actually function better at school and obtain better test scores if classes started at lunchtime and finished later? No – me neither!

After this series of inspiring speakers it was time for a break and some reflections about all we had learnt so far before hearing from Dr Judy Corlyon about “A reversal of misfortune: who are the poor relations now?”

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This presentation focused on the shift in recent years to grandparents having more money than parents and the struggles faced by young families as they work hard to support and care for their families.

“It is not long ago since many retired parents relied on their adult children for financial and practical help. Now it is the adult children who are more likely to find themselves

needing help as they struggle with benefit cuts, low-paid employment and expensive childcare” Judy Corlyon

Next we had a round table discussion to help us reflect on what we had heard so far. Screen Shot 2015-04-01 at 14.43.25

The table I was at focused on concerns that fear and policies were driving change when really we just need to think and act in more caring ways towards the young people we work with and support.

There was a focus on the need for evidence* to champion more person-centred approaches in practice and, of course, we thought hugs are great!

*there is a selection of evidence available on the Relationships Matters Website.

Then it was time for a quick (and super yummy!) lunch before setting up our workshop: “Where is the love? Thinking about what love looks like for professionals”

During our workshop we discussed the JAM event we ran in January as part of the Relationships Matter project and what Hot Chocolate would be doing in 2015 to champion loving relationships with the young people they work with and support.

We then asked our participants to reflect on this before completing prompt cards that questioned how they would translate ‘love’ into a professional context and what their pledge would be to make 2015 the year of love.

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Participants were very engaged in this activity and there was a lot of group discussion about how they we could all champion love in 2015:

“being able to connect with others in a positive way”

“give something of yourself”

“more hugs and cuddles”

“I want to be courageous about making love my priority”

“not being afraid to talk about love”

Following the workshops Professor Phil Wilson (Centre for Rural Health, University of Aberdeen) gave a presentation about “Challenging the inverse care law: Can parenting support be fair for everyone?”

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This presentation focused on evidence which suggests that parenting support isn’t always offered and taken up in proportion to need.

“The higher the risk/need, the lower the likelihood to access it” Phil Wilson

The conference concluded with an amazing presentation from John Carnochan OBE QPM (Independent consultant and expert on violence prevention) about “It’s relationships, that’s all, relationships”.

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This presentation was especially moving and an inspiring way to end a great conference. John focused his discussion on the need for us to (re)connect with each other as fellow humans and to care for and protect children, young people and adults.

“We are wired for connection
sometimes it’s as simple as putting your arm around someone” John Carnochan

He spoke of his concern that we focus on policies rather than care and support and asked a very thought provoking question that seemed to resonate with everyone in the room:

“Why do we need a policy to ‘get it right for every child’ surely that should be obvious and we should just do it?Maybe we don’t really like kids, but simply tolerate them
we’ve professionalised the whole bloody world and we’ve abdicated our responsibility as humans” John Carnochan

I found this conference one of the best I’ve been to. The selection of speakers were inspiring and thought provoking and I am so pleased to see a conference that bravely focused it’s theme on love and loving relationships. I am hopeful for 2015 and a new focus on love over policy.

The answer to fear is love
this needs courage but we can do it together!”

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Thanks, Fiona Munro

[*] This project is now being taken forward by Gayle and Ellen Daly in 2015.