Guidelines, models and frameworks

During our time researching for the project, we came across some invaluable resources to successfully establish and supporting a peer approach within an organisation. Although not all focused on homelessness, the below resources provide a thorough and up-to-date insight into effective approaches to peer working.

Introducing Peer Workers into Mental Health Services: An organisational toolkit, St George’s, University of London

A toolkit comprising three organisational learning tools designed to help providers and commissioners to develop, introduce and support peer worker rules. The toolkit aims to bring stakeholders together with people with lived experience to co-design based on shared expectations.


Peer Support Workers: a practical guide to implementation, ImROC

An implementation guide to peer support designed around ImROC’s experience working with people with lived experience of mental health problems. The guide divides implementation into a four-phase process, from preparation to ongoing development. The document includes relevant case studies.


Experts by Experience: Values framework for Peer Working, Scottish Recovery Network

Experts by Experience: Implementation Guidelines, Scottish Recovery Network

The values framework from the Scottish Recovery Network sets out the values that guide and inform the approaches taken in peer support and recovery focused practice.

The implementation guidelines sets out the principles for peer working and examine common barriers to developing peer roles. It also introduces a model for the development and implementation of an organisational peer worker service.


Health and homelessness Peer Activity toolkit, Groundswell

A toolkit offering practical advice to commissioners and service delivery staff in homelessness services. It offers inspiration about peer working by presenting practical advice and examples of peer workers in real situations.


Volunteer Peer Support, Clinks

Volunteering and mentoring guide aimed at organisations working with offenders, ex-offenders and their families. It examines closely the processes of establishing a peer support service, including recruitment, partnership working and training.